Refund / Exchange Policy

We take pride in delivering what we promise, so everything we offer has been tested and proven to rock your world (and we have the evidence based on hundreds of endorsements and testimonials around the world).

Indigo Flow: Path to a New Beginning and SoulPath Coaching trainings are not something to check out, test drive, or “hope” will work. Your success depends on your full commitment to practice the inner and outer strategies we’ll be sharing with you.

If investing in our services, programs, and products will cause a financial hardship or create stress for you, it’ll be in your best interest to invest at a later time.

All programs must be completed within the time frame specified on the order form.

All purchases are non-refundable, so be sure that the material and timing are aligned with you before committing.

Since all sales are final, you waive any rights to chargeback your purchase with your credit card processor.

PROGRAMS & MEMBERSHIPS

“Deliver What We Promise” Guarantee:

We are 100% committed to giving you tools, strategies, and coaching that set you up for wellness and growth. Our goal is to deliver what we promise and so much more.

If you’re on a payment plan, you agree to make all payments you have committed to. We don’t cancel payments as you’re investing in an entire training curriculum, not a month-to-month membership.

*If you’ve gone through all of the course material, completed all the homework, and asked for support from us during the program and still feel our program hasn’t delivered on the promise, submit your completed homework before the end of the course and I’ll personally hop on the phone with you. In the rare event of a refund, there’ll be a 10% processing fee. You’ll also lose access to all materials.

Indigo Flow Circle Monthly and Private Coaching

You may cancel up to 3 business days before your monthly renewal and we won’t charge your card again.

If you’d like to upgrade to a different program, email heidi@heidigessner.com.

All sales are final.

PAYMENT PLAN POLICY

Please also note our PAYMENT PLAN POLICY and Guidelines.

If you have any questions, feel free to contact our Team: heidi@heidigessner.com