Refund / Exchange Policy

We take pride in delivering what we promise, so everything we offer has been tested and proven to rock your world (and we have the evidence based on hundreds of endorsements and testimonials around the world).

Indigo Flow: Path to a New Beginning and SoulPath Coaching trainings are not something to check out, test drive, or “hope” will work. Your success depends on your full commitment to practice the inner and outer strategies we’ll be sharing with you.

If investing in our services, programs, and products will cause a financial hardship or create stress for you, it’ll be in your best interest to invest at a later time.

All programs must be completed within the time frame specified on the order form.

All purchases are non-refundable, so be sure that the material and timing are aligned with you before committing.

Since all sales are final, you waive any rights to chargeback your purchase with your credit card processor.

PROGRAMS & MEMBERSHIPS

“Deliver What We Promise” Guarantee:

We are 100% committed to giving you tools, strategies, and coaching that set you up for wellness and growth. Our goal is to deliver what we promise and so much more.

If you’re on a payment plan, you agree to make all payments you have committed to. We don’t cancel payments as you’re investing in an entire training curriculum, not a month-to-month membership.

*If you’ve gone through all of the course material, completed all the homework, and asked for support from us during the program and still feel our program hasn’t delivered on the promise, submit your completed homework before the end of the course and I’ll personally hop on the phone with you. In the rare event of a refund, there’ll be a 10% processing fee. You’ll also lose access to all materials.

Indigo Flow Circle Monthly and Private Coaching

You may cancel up to 3 business days before your monthly renewal and we won’t charge your card again.

If you’d like to upgrade to a different program, email heidi@heidigessner.com.

All sales are final.

PAYMENT PLAN POLICY

Please also note our PAYMENT PLAN POLICY and Guidelines.

If you have any questions, feel free to contact our Team: heidi@heidigessner.com

 The Pockets of Grace Writing Circle Cancellation Policy

I understand that life is filled with unexpected twists, and circumstances may arise that require you to make changes to your commitments. To provide clarity and transparency regarding cancellations, I have established the following Cancellation Policy for the Pockets of Grace Writing Circle Monthly Subscription:

1. Cancellation Notice: If you need to cancel your subscription to The Pockets of Grace Writing Circle, I kindly request a two-week notice. This notice period allows me to manage group dynamics effectively and ensures a smooth transition for both the participant and the community.
2. Providing Notice: You can initiate the cancellation process by sending an email to me at heidi@heidigessner.com with the subject line “Cancellation Request – [Your Full Name].” Please include the reason for cancellation (optional but appreciated) and any feedback you’d like to share about your experience.
3. No-Show or Non-Payment: In the event of non-payment or a no-show without prior notice, the subscription will be considered active until canceled by the participant. It’s important to communicate any challenges or changes to avoid unintended charges.
4. Contact Information: For all cancellation requests and inquiries, please contact me at heidi@heidigessner.com. I aim to process cancellation requests promptly and efficiently.

I appreciate your understanding and cooperation in adhering to this cancellation policy. If you have any questions or concerns, please feel free to reach out to me. Thank you for being a part of The Pockets of Grace Writing Circle.